What products are covered by this warranty?
Products purchased from the ErmanTools.com website.
Chain saws – 24 months from the date of original purchase.
All other tools – 12 months from the date of original purchase.
What is covered under this warranty?
Any failure occurs within the duration of the warranty period.
What does this limited warranty not cover?
- Any failure that results from an accident, consumer’s abuse, neglect or failure to operate the product in accordance with the instructions provided in the owner’s manual(s) supplied with the product.
- Normal adjustments which are explained in the owner’s manual provided with the product e.g. carburetor adjustments.
- Any component not sold or manufactured by the Warrantor.
- Items or service that are normally required to maintain the product e.g. chain saw guide bars, lubricants, and periodic tune-up service.
How to apply for a warranty check?
Please contact us and provide us your ErmanTools.com order ID and defect description.