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Tools Warranty

What products are covered by this warranty?

Products purchased from the website.

Warranty periods?

Chain saws – 24 months from the date of original purchase.
All other tools – 12 months from the date of original purchase.

What is covered under this warranty?

Any failure occurs within the duration of the warranty period.

What does this limited warranty not cover?

  • Any failure that results from an accident, consumer’s abuse, neglect or failure to operate the product in accordance with the instructions provided in the owner’s manual(s) supplied with the product.
  • Normal adjustments which are explained in the owner’s manual provided with the product e.g. carburetor adjustments.
  • Any component not sold or manufactured by the Warrantor.
  • Items or service that are normally required to maintain the product e.g. chain saw guide bars, lubricants, and periodic tune-up service.

How to apply for a warranty check?

Please contact us and provide us your order ID and defect description.

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